Delta Airlines has announced its intention to install free and fast Wi-Fi on its nearly 700 fleets for the use of passengers.
Delta described it as a dream come true, noting that its customers would have access to the internet connection before the end of summer.
This was disclosed in a statement by the Senior Vice President of Customer Experience Design, Ranjan Goswami, on Monday.
According to Goswami, the international Wi-Fi portal will not require a SkyMiles log-in to start, but later this year, all of the airline’s Viasat Wi-Fi-equipped aircraft will convert to the Delta Sync Wi-Fi experience, which connects to travellers’ SkyMiles memberships.
The airline, which has reported a surge in travellers heading internationally this summer, first rolled out the Wi-Fi to flights between the United States and France in July.
“Flights between the U.S. and the U.K., Germany, the Netherlands, Spain and Italy will begin offering free Wi-Fi. In September, routes heading to Iceland, Ireland, Israel, Belgium, Czech Republic, Denmark, Greece, Portugal, Sweden, and Switzerland will also offer free Wi-Fi,” Goswami started.
He noted that destinations across South America and Hawaii were beginning to offer free Wi-Fi in October, “followed by Nigeria, Ghana and Senegal in December-January 2025. Lastly, in mid-late 2025, routes to Asia, Australia and New Zealand, along with South Africa, will also enjoy free Wi-Fi”.
Goswami added, “As we continue to roll out fast, free Wi-Fi and the in-flight experiences it powers, we can serve customers travelling both domestically and internationally in new, in-the-moment ways.
“The scale at which we are bringing free Wi-Fi to customers is unmatched in the airline industry, and it’s a testament to the incredible efforts of Delta teams across the business that have expertly navigated an extremely complex rollout.”
PUNCH
